Lion City Asia News (hereinafter “we”, website: https://www.sgxmain.asia) complies with both China's Personal Information Protection Law and Cybersecurity Law and Singapore's Personal Data Protection Act (PDPA). This dual-compliance framework governs the full lifecycle of personal information collection, use, storage, cross-border transfer, and sharing, and fully protects the lawful privacy rights of users from Mainland China and Singapore. By visiting, browsing, using WhatsApp inquiries, leaving messages, or subscribing to updates, you indicate that you have fully read and agreed to all terms of this Privacy Policy.

1. Scope of information we collect

(1) Personal information you voluntarily provide

• Information you actively provide through WhatsApp chats, on-site messages, or inquiry emails: email address, contact account, and message content;
• In manuscript submissions, business cooperation, or rights-protection cases: nickname, contact details, company materials, and screenshot evidence;
• Supplementary information you voluntarily fill in for SGX subscription activities (not mandatory and does not affect basic market browsing).

(2) Non-identifying technical data automatically collected by the website

When you visit sgxmain.asia, the system automatically collects data that cannot identify an individual on its own:

• Device information: model, operating system, browser type, device identifier;
• Access logs: IP address, access time, page browsing path, click behavior, page dwell time, and source of external redirects;
• Local Cookie cache: stores browsing preferences and subscription status; you may disable Cookies in your browser, after which personalized SGX quote pushes and browsing history memory features will stop working.

(3) Sensitive privacy information is not collected by force

We will not actively request sensitive information such as ID cards, passports, bank cards, or residential addresses; such data will only be retained if users voluntarily provide it in cross-border business or rights-protection scenarios. No mandatory collection takes place.

2. Permitted uses of information

Without your separate written authorization, we will never expand the scope of information use. It is used only for the following lawful and necessary scenarios:

• Basic website services: record browsing preferences and deliver STI index, SGX blue-chip, REIT, and Federal Reserve global macro updates;
• Customer service: reply via WhatsApp, email, and messages, and handle quote corrections, infringement complaints, and content feedback;
• Platform operations optimization: analyze site traffic, popular SGX stocks, and reading data for industry sections to improve update cadence;
• Website security protection: identify malicious crawlers, spam messages, and accounts used for improper traffic diversion, and safeguard normal browsing for all users;
• Fulfill legal obligations in both regions: cooperate with Chinese public security, cyberspace, and market regulation authorities, as well as Singapore's PDPC regulatory authorities, to lawfully provide relevant information;
• Additional services with your separate consent: daily Singapore market recap email pushes, which you may unsubscribe from or revoke at any time.

3. Information storage and security measures

Data storage and cross-border rules

Personal information generated by Mainland users is stored on compliant servers in Mainland China; data from Singapore visitors is stored separately in compliance with PDPA. If cross-border transfer is required, we must first disclose it publicly and obtain your separate written consent. We will also use ASEAN standard contracts to keep overseas data protection at the same level as local standards, preventing unauthorized cross-border transfers.

Data retention periods

• Cookies and browsing logs: retained for 180 days, then automatically cleared;
• Messages, submissions, business, subscription, and customer service records: retained for 3 years after the business is completed, then automatically anonymized and deleted;
• User requests to delete all personal data: all related records will be deleted completely within 15 business days.

Security measures

The site uses SSL encrypted transmission, tiered staff access rights, and only authorized customer service and operations staff may access user information. We also conduct regular website vulnerability checks and data leak emergency drills. The internet carries inherent cyber risks, so please keep your contact account secure and do not disclose platform consultation records to third parties.

4. Rules for information sharing and disclosure

• We strictly prohibit the sale or rental of any user's personal information;
• Only three compliant sharing scenarios apply:
  1. After your separate written authorization, contributed content may be synced to partner cross-border financial platforms;
  2. Disclosure may be made in accordance with laws and regulations of Mainland China and Singapore, or with formal judicial/regulatory documents;
  3. If the platform undergoes a merger, acquisition, or asset transfer, user information will be transferred with the assets, and the receiving entity must still comply with this Privacy Policy; if the purpose of information use changes, we will seek your consent again;
• We only publish de-identified, anonymous site-wide traffic and section statistics, which cannot identify any natural person.

5. Users' statutory privacy rights

• Right to know and access: send an email to privacy@sgxmain.asia to request a copy of all personal information stored about you;
• Right to correct and supplement: if stored contact details or message information is incorrect, you may submit materials to request a correction;
• Right to delete: you may request deletion of all consultation, subscription, and message personal data at any time, and it will be completed within 15 business days;
• Right to withdraw consent: turn off browser Cookies or unsubscribe from email updates to stop information collection authorization at any time;
• Right to complain and seek remedy: if you object to our privacy handling, you may email a complaint and receive a response within 7 business days; Mainland China users may appeal to the cyberspace authority, and Singapore users may file a rights-protection request with the Personal Data Protection Commission (PDPC) under PDPA.

6. Privacy protection for minors

This website is intended for adult cross-border asset investors and does not provide Singapore stock or REIT overseas investment information services to minors under 18. Minors should not submit any personal information to the platform; if a guardian finds that a minor's information is stored, contact us for immediate deletion.

7. Policy update notice

We may revise this Privacy Policy based on China's Personal Information Protection Law, Singapore PDPA, and the latest regulatory rules. After updates, we will pin the new version on the homepage and mark its effective date. Continued use of the website means you accept all updated terms; if there are major changes to information collection or cross-border sharing rules, we will notify users separately by email and WhatsApp.

8. Exclusive privacy contact information

Email for privacy information inquiries and personal data deletion requests: privacy@sgxmain.asia

Email for privacy leaks and illegal collection reports: report@sgxmain.asia